Testimonials for 3 Pros Basement Systems

"I just wanted to provide feedback that Brent was the service person that came to correct the issues he found. He is extremely professional and a great representative for your company. He deserves a raise. It is quite unusual to find someone that is so committed to the company they work for and puts customers first. He is a great person to invest in as a company."   

"I am so relieved that my new basement system is installed and running to provide a cleaner air environment in my basement. Brent was very patient and professional, taking time to explain everything about my new system and answering my questions without frustration. I really appreciate when a service tech takes time to explain the way things work to the consumer so I know what to do and when to call in the future."

"I contacted 3 Pros to inspect and repair a water leak in the basement. Pedro responded pretty quickly and came over the next day to identify the source of the leak. It turned out that the leak was coming from the water heater which was long due for replacement. Pedro was very professional, kind, and knowledgeable about the problem and gave us sound advice on what kind of water heater to order and how to salvage our basement flooring from mold. He really didn’t have to help us but he went out of his way to give us suggestions for a DIY project.3 Pros will be on my speed dial for future waterproofing projects and I strongly recommend them to anyone looking for quick, fair and exceptional customer service for basement waterproofing. Thank you Pedro!"

"Thank you 3 Pros Basement Systems! From the consulting process to the installation- we couldn't be happier. Raddie walked us through the entire process, what we needed to keep water from getting into our basement, and different price points... he's very knowledgeable. The crew - Alvaro, Anthony, and Sam - were on time and professional. Alvaro was thorough in walking us through exactly what he was doing beforehand. The crew completed the project in two days, and left the work area spotless! We are extremely satisfied. And you can't beat the pricing!"

The production crew was efficient and top notch. The solution and products that were offered were extremely efficient. We are very happy and thankful to now have a dry and much healthier basement. 

3 Pros Basement Systems did an excellent job from their sales personnel to the installers. The installers were very courteous and considerate. The installation took four days and they worked very hard. They listen to everything I had concerns about and corrected any issues that I may have had. In addition, they cleaned up after themselves and put everything back in place. I couldn’t have asked for a better team

Customer review - "Have stabilized the temp in my crawl space and half basement."

Customer review - "These guys came out quickly to access the damage. Very honest and open about the repair and stated while they could do some of the work, they would recommend someone who can find a permanent solution for the wall bow. They will be sending a few recommendations. Really appreciated the transparency."

Hi Carl ----- The project was completed yesterday. They team arrived about 8:15 and left around 4:30. Everything went great. Ariel was there to get things started as planned. Access to the area was mainly thru the window except the insulation boards. They parked in the driveway and used the opposite side of the house than what we had discussed. I think it overall made things a lot easier and probably saved some time. The sheeting and negative air pressure worked really well ---- there was barely any dust, if any, outside of the immediate work area. I was able to remove the Comcast box from the wall and with Juan’s help was able to remount it and hook it back up. The fix on that back wall was adjusted/changed somewhat based on what was found so there was a bit less work in that area. The Foamax insulation boards look very nice. Juan communicated well, was very helpful, and a pleasure to work with.   The entire team did a great job: Thank you to Juan, Javier, and Yeison. Thanks to Areil --- his guidance and help was greatly appreciated. And thanks to Carl who put the proposal together and addressed my many questions and concerns making this project a reality.   Overall just a very positive experience with Comfenergy/ 3 Pros. Impressive!! Thank You All!!

Customer review - "The Comfenergy technician was courteous and professional in performing the yearly check and maintenance of my sump pump system and whole basement dehumidifier."

  "This company did an outstanding job under our house which was soggy and very badly mildewed. The odor penetrated our entire house. They cleaned it up and placed a strong secure lining with a waffled flooring underneath. Later we found out after quite a bit of rain the lining turned into a waterbed under the house lol. But they came out and installed several sump pumps and we've been great ever since. No one minds when they have to go under the house to work. I highly recommend this company for work around your house."

"Great Job. Brent was on time, professional and knowledgeable!  I am pleased to have him and his company test and check our crawl space and attic installation annually."

"I was very impressed with the services provided by 3 Pros Basement Systems. Spencer, the technician, was polite, helpful, and knowledgeable in his technical field. He helped solve our problem. We will definitely use 3 Pros services again."

Got out of his way to get the job done quickly and warned me about having my infant in the house when they break out, really appreciate that. Communicative, competitive pricing.

We appreciated the info that was provided and their proprietary system. They were all very professional.